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Squeezebox Radios and Touches fail to connect - 'can't resolve IP address'.

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On Monday afternoon (10th) my Squeezebox radio was working normally. Later that day or in the early hours of Tuesday morning I received ‘Problem: can’t open file for: BBC Radio 4’. No other radio stations worked either. If I tried ‘Listen again’ the error message said ‘Couldn’t resolve IP address for: bbc.co.uk’. I have one other Squeezebox Radio and two Touch’s. All were affected by the inability to access BBC programmes using the BBC iPlayer plug-in from Triode/bpa.

On Tuesday and Wednesday, when time allowed, I did some more investigating. The LMS I was using was on a Netgear ReadyNAS Ultra 4 running firmware 6.9.3 and Logitech Media Server NT provided by NAStools (from https://apps.readynas.com/pages/?page_id=9%C2%A0). I tried restarting LMS, rebooting the NAS and finally rebooting the TP-Link VR900 modem router, but none of these helped. I can confirm the Wi-Fi icon on the radios is not red and I can access my music collection from the NAS on all devices without any problem.

There seemed to be some problem resolving IP addresses so I decided to temporarily install LMS on my PC running Windows 7 Pro 64-bit. I downloaded and installed ‘LogitechMediaServer-7.9.2-1536640725’ from the nightly builds.

I found I was unable to log in to my ‘mysqueezebox.com’ account. The error message says ‘Invalid mysqueezebox.com username or password. (Couldn’t resolve IP address for: www.mysqueezebox.com)'. Strangely, if I choose ‘I forgot my password’ and then ‘Already have an account? Log in here’, using the exact same log in details I can log in to my account without difficulty using the web gui. I have no difficulty accessing any other web page or service which requires internet connectivity.

Wondering if the problem was with the DNS nameservers I was using I changed these but the problem persists.

The components in common here are my TP-Link modem/router, my ISP and the ‘mysqueezebox’ site. I am now stumped as to what the problem is but I assume it is something at my end otherwise surely there would have already been posts on the forum. It is strange because everything was working normally but now, without my having made any changes (as far as I am aware), this is no longer the case. Would NAS and PC server logs help?

I also note 'downloads.sourceforge.com' and 'repos.squeezecommunity.org' cannot now be accessed so I cannot install the BBC iPlayer on the PC installation. Screenshots of the temporary Window LMS installation attached.

Any help would be much appreciated.

Name:  1. Logitech Media Server Control Panel (Account).jpg
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Size:  63.6 KBName:  2. Logitech Media Server Control Pane (Information).jpg
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Size:  173.7 KBName:  3. Logitech Media Server Control Pane (Diagnostics).jpg
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Size:  119.5 KBName:  4. LMS Browser GUI (mysqueezebox.com).jpg
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Size:  35.9 KBName:  5. LMS Browser GUI (Plugins).jpg
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